WHO WE ARE

Our website address is: https://encorebags.in/.

Thank you for visiting Encore Bas. We are a company, creating products to enhance your website building experience. Please read this Shipping Policy, providing consent to document in order to have permission to use our services.

At Encore, we offer shipping to most locations worldwide. Our shipping policies and rates are as follows:

1. Processing Time
  • Orders are processed within 2 days of receiving payment.
  • Once your order has been processed, you will receive an email notification with your tracking number and estimated delivery date.
2. Shipping Methods
  • We offer standard and expedited shipping options for most items. The shipping method available for your order will depend on your location and the item(s) you have ordered.
  • Standard shipping typically takes 5 days for domestic orders and up to 10 days for international orders.
  • Expedited shipping typically takes around 3 days for domestic orders and 6 days for international orders.
3. Shipping Rates
  • Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as your location.
  • You can view the shipping rates for your order during the checkout process.
4. Free Shipping
  • Please note that free shipping is only available for orders shipped to locations where standard shipping is offered.
5. Customs & Import Duties
  • For international orders, customs and import duties may be charged once the order reaches its destination country.
  • These charges must be paid by the recipient of the order.
  • We have no control over these charges and cannot predict what they may be.
6. Delivery Times
  • Delivery times may vary depending on your location and the shipping method you have selected.
  • Please note that delivery times are estimated and not guaranteed.
  • We are not responsible for delays caused by customs or other factors beyond our control.
7. Order Tracking
  • Once your order has been shipped, you will receive a tracking number via email.
  • You can use this tracking number to track the status of your order on our website or on the carrier’s website.
8. Undeliverable Packages
  • If a package is returned to us as undeliverable, we will contact you to arrange for reshipment at your expense.
  • If we are unable to contact you or if you do not wish to have the package reshipped, we will issue a refund for the order, minus any shipping charges.
9. Contact Us
  • If you have any questions or concerns about our shipping policy, please contact our customer service team at encoreluggage.info@gmail.com We’re here to help!