1. Processing Time
  • Orders are processed within 1 day of receiving payment.
  • Once your order has been processed, you will receive an email notification with your tracking number and estimated delivery date.
2. Shipping Methods
  • We offer standard and expedited shipping options for our items.
  • Standard shipping typically takes 4 business days for domestic orders and up to 10 business days for international orders.
  • Expedited shipping typically takes around 2 business days for domestic orders and 6 business days for international orders.
3. Shipping Rates
  • We offer free shipping on all orders PAN India.
4. Order Tracking
  • Once your order has been shipped, you will receive a tracking number via email.
  • You can use this tracking number to track the status of your order on our website or on the carrier’s website.
5. Undeliverable Packages
  • If a package is returned to us as undeliverable, we will contact you to arrange for reshipment.
  • If we are unable to contact you or if you do not wish to have the package reshipped, we will issue a refund for the order.
6. Contact Us
  • If you have any questions or concerns about our shipping policy, please contact our customer service team at encoreluggage.info@gmail.com We’re here to help!